NHS Friends and Family Results

  • Thinking about your GP practice overall, how was your experience of our service?

    • Answer Total
      Very Good 3492
      Good 485
      Neither Good Nor Poor 66
      Poor 93
      Very Poor 66
      Don't Know 4
  • What you had to tell us

    We asked... "Can you tell us why you gave that response?"

    Comment Date
    Staff always friendly on phone and in person. Saturday 18 July 2026
    I was given an appointment straight away and I can’t thank the practice enough for all the help I’ve had recently. Saturday 18 July 2026
    The staff are very nice and friendly Friday 17 July 2026
    Super service registering new baby, very efficient and straightforward and brilliant friendly care during the first few weeks of her life. Lovely to have continuity of care with the same nurse Thursday 16 July 2026
    Practice nurse called me to book appointment as I had missed electronic invite. On the day my appointment was super efficient. Thursday 16 July 2026
    In my experience, always responsive & efficient. Friday 10 July 2026
    Reception staff went to great efforts to get me an appointment. Dr Cornwell was empathetic and listened. I didn’t feel rushed even though I was aware I’d gone over the 10 minute appointment. Friday 10 July 2026
    Doctor was very thorough and helpful (Dr Khoo) and receptionist (Sandy) was very efficient Thursday 9 July 2026
    Dr king is wonderful helpful caring and understanding this also applies to other staff including receptionists. Thursday 9 July 2026
    Always helpful and responsive. Well organised and proactive in booking regular tests or check ups Thursday 9 July 2026