NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

We asked... "Can you tell us why you gave that response?"

Comment	Date
Friendly staff and calm atmosphere	Thursday 24 September 2026
The response to messages and timely-ness of appointments is great - I have noticed a huge huge improvement in this regard. The clinical staff are great as always.	Wednesday 23 September 2026
Staff were all courteous and friendly, I was seen on time and overall seamless	Friday 31 July 2026
Excellent service as usual. Seen on time, job well done.	Wednesday 29 July 2026
I have just had a very positive appointment with Dr Khoo, I felt listened to and supported throughout the consultation, my concerns were lifted and a plan was put in place. An overall uplifting experience despite health worries. Thank you	Tuesday 28 July 2026
Always excellent service, both with Doctors and receptionists. Thank you.	Friday 24 July 2026
Both reception staff and Dr great. I felt listened to and they both tried to help me. I didn’t feel rushed by any of the people I spoke to that day (2 receptionist and a GP.	Friday 24 July 2026
Staff always friendly on phone and in person.	Saturday 18 July 2026
I was given an appointment straight away and I can’t thank the practice enough for all the help I’ve had recently.	Saturday 18 July 2026
The staff are very nice and friendly	Friday 17 July 2026